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Our Commitment to Data Protection

canopy-echo is fully committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of your personal data seriously and have implemented comprehensive measures to ensure your rights are respected.

Data Controller

canopy-echo acts as the data controller for personal information collected through this website. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring compliance with data protection legislation.

Your Rights Under UK GDPR

The UK GDPR provides you with the following rights regarding your personal data:

Right to Be Informed

You have the right to receive clear, transparent information about how we use your personal data. This information is provided through this page and our Privacy Policy.

Right of Access

You may request a copy of the personal data we hold about you. We will respond to such requests within one month and provide the information free of charge in most circumstances.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to rectification requests within one month.

Right to Erasure

Also known as the right to be forgotten, you may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose or when you withdraw consent.

Right to Restrict Processing

You may request that we limit how we use your personal data while we address concerns about accuracy, legitimacy, or necessity of processing.

Right to Data Portability

Where technically feasible, you may request to receive your personal data in a structured, commonly used, machine-readable format, or have it transmitted directly to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. Upon objection, we will cease processing unless we demonstrate compelling legitimate grounds.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently engage in automated decision-making of this nature.

Exercising Your Rights

To exercise any of your data protection rights, please contact us using the details below. We may need to verify your identity before processing your request. We aim to respond to all legitimate requests within one month, though this period may be extended for complex requests.

Data Protection Principles

We adhere to the following principles when processing your personal data:

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights, we will also notify you directly without undue delay.

Complaints

If you are not satisfied with how we handle your personal data or believe we are not complying with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk

Contact Us

For any questions about our GDPR compliance or to exercise your data protection rights:

canopy-echo
71 Kingsway
London WC2B 6ST
United Kingdom

Email: [email protected]