Privacy Policy

Introduction

canopy-echo is committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, and any other details you provide when completing enquiry forms
• Communication Records: Records of correspondence if you contact us
• Technical Data: IP address, browser type, operating system, and browsing patterns through cookies and similar technologies
• Service Preferences: Information about services you express interest in

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide requested information
• To deliver and improve our consulting services
• To send relevant communications about our services, where you have consented
• To maintain and improve our website functionality
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate Interests: Where we have a legitimate business interest that does not override your rights
• Legal Obligation: Where processing is required by law

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers who assist with our business operations, under strict confidentiality agreements
• Professional advisers including lawyers and accountants where necessary
• Regulatory authorities where required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and regular security assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time where processing is based on consent

International Transfers

Your data is primarily processed within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

canopy-echo
71 Kingsway
London WC2B 6ST
United Kingdom

Email: [email protected]